Frequently Asked Questions
Your questions, our answers
How do I find the right size?
How do I find the right size?
Check the size chart on the product page and go by your waist measurement, not your usual clothing size. After having a baby, the two often no longer align. Between two sizes? Choose the larger one or email us at support@sanfella.com, we are happy to help.
How long does shipping take?
How long does shipping take?
We ship within 1β3 business days, and delivery takes another 7β10 business days. Shipping is free, and as soon as your package is on its way, you will receive a tracking number.
Can I return it if it doesn't fit?
Can I return it if it doesn't fit?
Yes. If the size is wrong, we will simply exchange it, and you have a 90-day money-back guarantee. Return policy: within 90 days of receipt, free of charge, unworn and unwashed. Email us at support@sanfella.com to start your exchange or return.
What payment methods do you accept?
What payment methods do you accept?
We accept credit card, Apple Pay, and Shop Pay, as well as other secure payment methods at checkout. All payments are encrypted and processed via certified providers.